Instacart

“Cart Star” shopper achievement program

Content and strategy created to support the launch of the Cart Star shopper achievement program, which rewards Instacart’s top shoppers with access to unique perks—

• Cart Star U.S.

• Cart Star (Canada-based shoppers)

Instacart Shopper self-service guidance

Articles in the Instacart Shopper Help Center.

• How earnings are calculated

• Reimbursements

• Shopper perks

• Skip checkout

• Your stats

Content strategy briefs and performance reports

• Shopper ratings and feedback

cred.ai

A series of FAQ articles created to guide through the cred.ai user journey.